1. Introduction

Effective Date: 
October 11, 2026

Applicable Governing Laws: 
Information Technology Act, 2000 & 
Digital Personal Data Protection (DPDP) Act, 2023 (India)

Fibera Composites India Private Limited respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://fiberafrp.com/ or interact with us for business inquiries, product purchases, quote requests, or catalogue downloads.

By using our website or submitting your details to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal and business information that you voluntarily provide to us when contacting us, requesting quotes, downloading product catalogues, or placing orders for our FRP/composite products.

• Personal Identifiable Information (PII): Name, business email address, phone number, physical address/billing address, and company name.
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• Inquiry & Transaction Data: Information included in product inquiries, custom design requests, quote requests, order history, and payment details (processed securely via authorized third-party gateways).
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• Automated Data (Technical): IP address, browser type, device information, operating system, pages viewed, time spent on the site, and referral links collected via cookies and web analytics tools.

3. How We Use Your Information

We use the collected information for the following business purposes:

✔ ​​Processing quote requests, catalogue downloads, and custom composite design ​inquiries.

✔ ​​Fulfilling orders, managing shipping/delivery, and communicating order status.

✔ ​Improving website functionality, user experience, and product offerings.

✔ ​Sending promotional communications, product updates, and technical catalogues ​(you may opt-out at any time).

✔ ​Complying with legal, tax, and regulatory obligations under applicable Indian laws.

4. Disclosure and Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

✔ ​Service Providers: Trusted third-party logistics partners, web hosting providers, IT support vendors, and payment gateways ​
​strictly to fulfill business operations.

✔ Legal Authorities: Regulatory or law enforcement authorities if required by law, subpoena, or court order under Indian jurisdiction.

✔ ​Business Transfers: In the event of a merger, acquisition, or restructuring of Fibera Composites India Private Limited.

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking tools to enhance user navigation, analyze site traffic, and optimize marketing efforts. You can choose to disable cookies through your web browser settings, though some website features may not function as intended.

6. Data Security

We implement reasonable security practices and procedures (including SSL encryption and administrative controls) as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. While we make every effort to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, resolve disputes, enforce agreements, or comply with applicable legal or accounting requirements.

8. Your Rights (Under DPDP Act, 2023)

Subject to applicable law, you have the right to:

✔ ​ Request access to or correction of your personal data held by us.

✔ Request the erasure of your personal data where it is no longer required for the purpose for which it was collected.

✔ Withdraw consent previously given for direct marketing communications.

9. Grievance Officer & Contact Information

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer for privacy-related concerns are:

10. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date". We encourage you to review this page periodically.